Privacy Policy

Last updated: April 15, 2024

1. Introduction

At TimeWise Management ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website timewise-management.com (the "Website") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses or services
  • Sign up for our newsletter
  • Complete contact or inquiry forms
  • Participate in surveys or feedback
  • Make a purchase

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Billing information
  • Professional information (such as job title and company)
  • Course preferences and progress data

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Links clicked
  • Date and time of access

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information including confirmations and invoices
  • Respond to your inquiries and provide customer support
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Send marketing and promotional communications (with your consent where required by law)
  • Personalize your experience on our Website
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with our legal obligations

4. Disclosure of Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at privacy@timewise-management.com.

6. Cookie Policy

6.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

6.2 How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
  • Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our Website when they are using it.
  • Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed.

6.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you disable cookies, some of the features of our Website may not function properly.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information to countries outside the European Economic Area (EEA), we will ensure that an adequate level of protection is afforded to it by implementing appropriate safeguards.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

TimeWise Management

502 Sophie Trafficway

Port Keeleybury, SE11 5SD

United Kingdom

Email: privacy@timewise-management.com

Phone: +442758168691